Prerequisites

Active Squarespace account.

In order to use Squarespace integration on Automate.io, you’d need to be on their Business plan or higher. You may refer to this link for more information.

Admin access of Squarespace account.

You'd need admin privileges in order to be able to connect Squarespace with Automate.io.


Connecting Squarespace with Automate.io

You’d need an API key to be able to connect your Squarespace account with Automate.io. Please find the steps below to fetch the API key from your Squarespace account.

  1. Log in to your Squarespace site.

  2. In the left navigation bar, click Settings; scroll down and click Advanced.

  3. Click Developer API Keys.

  4. Click Generate Key.

  5. Provide Key Name as “Automate.io”. Select Read and Write permissions for orders and Read only permission for Transactions.

  6. Copy the key and paste it in the authentication window as shown in the below screenshot 👇


Triggers

⚡️ New Order

Description: Triggers when a new order is received in your Squarespace website or store. This trigger fetches the products in an order, their SKUs and variant information.

Data Limits: This triggers fetches up to 5 line items only from an order. To use this trigger, you'd need to be at least on Commerce (Advanced) subscription of Squarespace. Please ensure you are on this subscription level. You may check out Squarespace pricing here.

Unsupported items: Custom fields

⚡️ New Payment

Description: Triggers when a new payment is received/created in your Squarespace website/store.

Unsupported items: Custom fields


Actions

✅ Add a Fulfillment

Description: This action is used to add a fulfilment in Squarespace based on the order ID provided. You'd need to have the order ID to be able to add a fulfillment for an order.

✅ Search Order

Description: This action is used to search for the order details based on the order ID. You'd need to have the order ID to be able to search for the order details.


Common problems with Squarespace integration

❗️ I cannot see form submissions as an option in Automate.io.

We’re not yet supporting form submissions on our platform. However, we do have the plans for the same in future.

❗️ I'm not able to turn ON my Bot. I am using New Order trigger.

To use New Order trigger, you'd need to be at least on Commerce (Advanced) subscription of Squarespace. Please ensure you are on this subscription level. You may check out Squarespace pricing here.

❗️ I cannot see custom fields in my Bot.

We’re not yet supporting custom fields for our Squarespace integration. However, we do have the plans for the same in future.

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