Owing to some API policy changes from Google, your Gmail Bots might stop working from Jan 1st, 2020. But you can prevent this from happening. All you need to do is whitelist Automate.io by signing into your Google Admin console using an administrator account.

If you don’t know who your administrator is, this article can help you.

What is Whitelisting?

Whitelisting is a security practice of explicitly allowing only the trusted entities access to particular privileges. It keeps your systems safe from malware, spam, ransomware, and other threats. 

In the case of G suite apps, whitelisting helps keep your data safe by letting administrators specifically select which third-party apps are allowed to access users’ G Suite data. Once an app is part of a whitelist, users can choose to grant authorized access to their G Suite apps data. This prevents malicious apps from tricking users into accidentally granting access to their corporate data.

Source: Manage access to third-party apps with new G Suite security controls

How to whitelist Automate.io in Google Admin console?

Note: Whitelisting user apps in the Google Admin console requires administrator access. If you don’t have it, please send this article to your GSuite administrator: http://docs.automate.io/en/articles/3585469-how-to-whitelist-automate-io-app-in-g-suite-admin-panel

Step-0: Ensure that you are the G Suite Admin, if not, send this list to your G Suite admin.

Step-1: Go to admin.google.com

Step-2: Click on the hamburger menu on the top-left corner of your screen.

Step-3: Hover over ‘Security’ and click on ‘Settings’ in the sub-menu.

Step-4: Scroll down to the bottom of the screen and click ‘API Permissions’.


Step-5: Scroll down to the expanded area and make sure that in the ‘API access’ section Gmail is set to ‘Enable’.


Step-6: Next, scroll down further and click on ‘Installed Apps’.

Step-7: In the left panel, go to ‘Trusted’, and click on the '+' button on the bottom-right.

Step-8: A popup titled 'Add App to trusted list' opens. In the dropdown, choose 'Web application' and then enter the OAuth2 Client ID: "423526644994-hdaqih9eo4ju5d2hahmhefd7aa8nks9g.apps.googleusercontent.com". Click 'ADD'. Automate.io appears in the Trusted list.

Note: If you are a non G-Suite user, please go through this documentation or reach out to our support.

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