There are two methods to connect ShipStation to 

Method 1:
Go to APPS in your dashboard. Click the blue ‘+’ button on the top-right. You will see a ‘Add a new app’ pop-up. 

Search for ShipStation in the search box. Select ShipStation. You will see a window that prompts you to validate the app.

Enter the App name, API Key, and the API Secret.

How do I get my API Key and API Secret?

Visit this URL - Under the section API Keys, click 'Generate New API Keys'. Copy your API Key and API Secret. Otherwise, you can use the keys already generated.

Now, paste them in's app validation screen.

Then hit Save. You now have successfully connected your ShipStation account to

Method 2:
While creating a Bot, you can directly connect ShipStation either as a Trigger or an Action app. Refer to 'Connecting the Trigger app' or 'Connecting the Action app' in How to create a Bot.

Using ShipStation with

Now that the connection is successful, it’s time for the real fun—creating bots to automate your tasks. You will need to set up a trigger and action(s) to do that. To learn what these terms mean, check out our terminology page.

You can integrate ShipStation with so many of your favorite apps—eCommerce, CRM, support, collaboration, payments, forms, etc.


1. Under 'Search Tags' action, currently there is no support for searching a tag using tag name. However, if you know the tag ID, you can obtain the corresponding tag name and color to use them in the further steps in your Bot.

2. Under 'Order Status Changed' trigger, there is currently no 'Tracking number' field. 

3. Currently, we don't support custom fields in ShipStation.

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